What We Collect and Why We Keep It
We collect three broad categories of data. First, account-registration details — your name, contact address and login credentials — which let us verify identity and keep your account accessible from mobile or desktop. Second, transaction data linked to your chosen payment method: when you deposit via
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DANA, OVO or GoPay, we log the transfer amount, timestamp and wallet reference so we can match incoming funds to your account and resolve any dispute quickly. Third, device and session data — the browser type, IP address and pages visited — which we use to
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detect unusual login patterns and block unauthorised access. We do not sell any of this to third parties. Retention periods follow the requirement of applicable local law; in practice, transaction logs are kept for as long as regulatory obligations in eligible regions require. You can request
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a copy of your stored data or ask us to correct inaccurate details at any time through our support channel. Availability of account services depends on local law and is only offered where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.