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Terms Conditions That Keep Your Account Clear

These terms set out what you agree to when you open and use your acd4d account — covering deposits via DANA, OVO, and GoPay, how we handle your wallet, and what applies in your eligible region.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessOne account per personTerms subject to change

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What These Terms Actually Cover

acd4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By accessing your acd4d account, you confirm you have read and accepted these terms in full. They apply to every action you take — logging in, depositing through DANA, OVO, or GoPay, placing a sports bet, browsing the live casino lobby, or contacting support. Players in

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Semarang and across Indonesia can access the platform where local law permits, but eligibility is your responsibility to confirm before using any feature. We reserve the right to update these terms at any time. When we do, the updated version appears on this page and your
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continued use of the account means you accept the changes. If you disagree with any revision, you should stop using the account and contact support to discuss closure. Deposits made through any linked e-wallet — DANA, OVO, GoPay — are subject to both these terms and
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the relevant wallet provider's own policies. Any conflict between the two sets of rules will be handled on a case-by-case basis through our support team. We do not override e-wallet provider rules. Account activity that breaches these terms may result in restriction, suspension, or permanent closure
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without advance notice where fraud or policy abuse is identified.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How acd4d Handles Your Account and Data

These terms exist to protect both sides. We apply them consistently and explain here how account security, data retention, wallet verification, and policy updates work in practice — so you know exactly what to expect.

Account Security

We use OTP verification at login and for wallet actions. If unusual activity is flagged on your account, we pause it and notify you through your registered contact before any further steps.

Data Retention

We keep your account and transaction data for as long as required under applicable rules for your eligible region. You can request a summary of the data we hold by contacting support in writing.

Wallet Verification

Before a withdrawal clears to your DANA, OVO, or GoPay account, we verify the wallet name matches your registered account details. This step protects against misdirected transfers.

Terms Change Notice

When we update these terms, we publish the new version on this page and may send a notification to your registered contact. Your next login after a change confirms acceptance.

POLICY CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about how they were applied to your account, our support team is the right starting point. We handle terms-related queries separately from general account help so you get a focused response. Contact us through the channel that works for you.

Team online

Live Chat

Open the chat window from your account dashboard to raise a terms query. Responses connect you directly to our policy team for account-specific questions.

Email Support

Send a detailed message to our support address for written records of your terms query. We respond with a reference number so you can track the outcome.

Account Help Centre

The help centre inside your account lists common terms questions with direct answers, including wallet-linked rules for DANA, OVO, and GoPay deposits.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to accounts, wallets, and access. If your question is not here, contact support through live chat or email for a direct answer.

Yes. Every deposit made via DANA, OVO, or GoPay is covered by these terms. The wallet provider's own rules also apply, and both sets must be followed for the transaction to be processed.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm eligibility before opening or continuing to use the account.

The updated terms appear on this page. Your continued use of the account after an update is treated as acceptance. If you disagree with changes, contact support before logging in again.

Send a written request to our support team via email. We will compile a summary of the account and transaction data we hold and respond with a reference number for tracking.

Activity that breaches these terms — including providing false registration details, misusing wallet transfers, or attempting fraud — may result in restriction or permanent closure without advance notice.

These terms allow one account per person only. Opening multiple accounts is a breach of these terms and may result in all linked accounts being suspended pending review by our team.

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